Our clients are looking for a proactive and hands on restaurant manager. The ideal candidate will have experience in both front-of-house leadership and events, with the commercial acumen of a Duty Manager and an understanding of the high standards required in Michelin-level and fine dining environments. You will be expected to lead by example, possess first-class attention to detail and exceptional customer service skills, with a focus on exceeding expectations and a supportive nature for operational excellence.
Duties outlined but not limited to:
- Overseeing daily restaurant operations and supporting front-of-house leadership across lunch, dinner, and event service
- Working closely with the Events Manager and senior team to coordinate and deliver bespoke private dining and high-end events
- Liaising with the kitchen team to ensure a seamless and elevated service in line with fine dining and Michelin-quality expectations
- Creating a positive work environment and managing the daily shifts of FOH departments
- Driving and monitoring employee performance, training and standards with a hands-on approach
- Be able to take on some Duty Manager style roles.
- Managing guest experience and handling feedback constructively and professionally
- Maintaining the highest levels of service, presentation, and guest satisfaction
- Ensuring health and safety and operational compliance across all touchpoints
Benefits and Salary:
- Career Development: Access to industry-leading training programs and opportunities to advance within your career
- 75% staff discount on food and accommodation
- A £300 referral bonus for successful new hires.
- Complimentary annual overnight stay
- 28 days of annual leave.
- A workplace pension scheme for your peace of mind.
- Perks and Benefits from Hospitality Rewards
Salary: £50,0000 per annum, plus bonus scheme
REF: S&W#3314374