We are seeking a proactive and adaptable Live-in Family Assistant with House Management responsibilities to support a warm, informal family of five. The household includes three children aged 7, 10, and 14 (the eldest attends boarding school). You will work alongside a supportive team including a part-time Housekeeper, After-school Nanny, and private Chefs.

This is a varied and hands-on role, ideal for someone who enjoys being involved in all aspects of daily family life and household operations. The right candidate will be practical, well-organised, and happy to muck in where needed.

This position offers an excellent opportunity for a candidate seeking to progress beyond a traditional housekeeping role and take on broader responsibilities within a dynamic household environment.

Key Responsibilities

House Management & Administration

• Pay invoices and track household expenditure
• Handle post, including returns and personal shopping (gifts, clothing, toiletries, crockery, etc.)
• Manage household bookings (restaurants, medical, grooming, entertainment, etc.)
• Maintain family and household calendars and ensure relevant staff are informed
• Liaise with and book external service providers (e.g. window cleaners, upholstery specialists)
• Support with household staff recruitment, onboarding, and informal training
• Manage staff rotas and coordinate annual leave (in collaboration with the Principal)
• Oversee day-to-day staff operations
• Assist with dinner parties and formal gatherings (6+ guests), including table setup

Housekeeping

• Maintain cleanliness, organisation, and presentation of all rooms in the home
• Oversee laundry and wardrobe management, including handwashing and dry cleaning
• Packing/unpacking for family travel
• Schedule and coordinate deep cleaning while the family is away
• Stock control and purchasing of household supplies
• Occasional ad hoc duties (e.g., watering garden, sweeping steps, cleaning outdoor furniture)
• Cover housekeeping duties during Housekeeper's absence

Childcare Support

• School runs (twice per week)
• Provide Saturday care - accompanying to horse riding and then supervision at home/dropping to playdates
• Occasional homework supervision when the Nanny is away
• Liaise with schools and attend appointments (medical and otherwise)
• Drop-off/collection for school and extracurricular activities (local and distance)

Second Property (Norfolk)

• Coordinate logistics for family visits to their Norfolk home (approx. 3–4 times/year)
• Manage setup and pack-down
• Liaise with the Property Manager and Norfolk-based staff

Candidate Requirements

• Previous experience in a similar family-focused or private household role
• Confident driver (automatic) – essential
• Strong organisational and communication skills
• Discreet, dependable, and flexible in approach
• Comfortable working both independently and collaboratively with a wider household team

Working Days: Tuesday – Saturday

Working Hours: 48 per week, depending on the schedule of the family

Trial Period: Required in August

Start Date: September

Accommodation: Live-in (Private large bedroom, bathroom and kitchenette)

Salary: £600–£750 net per week (negotiable) + Annual Reviews

REF: S&W#3325142