We are seeking a live-in Head Butler for a large private estate in Hampshire. The successful candidate will oversee the smooth operation of the service side of the household, working closely with the House Manager to deliver exceptional hospitality, seamless service, and flawless event execution.

This role requires an experienced, service-driven professional with outstanding attention to detail, strong leadership and communication skills, and the ability to remain calm, composed, and discreet under pressure.

Key Responsibilities

Household Service & Management

• Oversee daily household service and hospitality, managing the Under Butler and agency staff.
• Work with the House Manager to maintain and improve service standards and procedures.
• Ensure all service reflects the family’s preferences and expectations.
• Promote effective teamwork across departments and with external contractors.

When the Family is in Residence

• Support the House Manager to deliver exceptional service during stays, shoots, and events.
• Oversee formal and informal dining, porter duties, and guest relations.
• Coordinate logistics and ensure household readiness.
• Assist with wardrobe management and presentation if required.
• Manage private events and family gatherings with precision and discretion.

When the Family is not in Residence

• Maintain high standards of presentation and cleanliness across the property.
• Assist with deep cleaning, laundry, silver care, and inventory management.
• Support estate operations as required.

Leadership & Administration

• Lead, train, and motivate the service team, fostering professionalism and excellence.
• Manage budgets, monitor expenditure, and maintain accurate records.
• Ensure compliance with all health and safety regulations.

Candidate Profile

• Significant experience in a senior household or five-star hospitality role.
• Strong leadership, organisation, and people management skills.
• Exceptional attention to detail and high service standards.
• Discreet, emotionally intelligent, and professional.
• Confident in budgeting and stock management.
• Calm under pressure, adaptable, and team-oriented.

Terms & Package

Salary: £70,000 GPA

Probation: 6 months

Hours: Flexibility required, especially during shoot season; includes weekends, evenings, and late nights when the family is in residence.

Accommodation: Provided; rent, water, and Council Tax above Band A covered by employer (other costs employee’s responsibility).

Annual Leave: 25 days plus public holidays

Pension: 5% employer / 3% employee (after 3 months)

Private Medical Insurance: 50% employer contribution (after probation)

Year-End Bonus: Discretionary, performance-based

Sick Pay: Up to 3 months after one year’s service

Wellbeing Support: Confidential helpline and wellbeing app

Meals: Provided during working day

Uniform & PPE: Provided

REF: S&W#3469051