We are seeking an experienced and professional Head of Service for a UHNW private residence in Burford. This is a hands-on role suited to a service-focused individual with excellent leadership abilities and a thorough understanding of both formal and informal household service.

The Head of Service will be responsible for managing a small team of 3 service staff, overseeing the day-to-day operations of the household’s service function, and ensuring a consistently high standard is maintained throughout. The ideal candidate may come from a private service background or have experience as a stewardess or in luxury hospitality and will demonstrate the highest levels of discretion and professionalism.

Duties outlined But not limited to :

• Lead and manage a team of 3 service staff, ensuring smooth and efficient service at all times.
• Create and manage staff rotas and schedules, ensuring appropriate coverage across the week.
• Oversee daily service operations including formal and informal meals.
• Personally prepare and serve breakfast to the principal(s) as required.
• Take full responsibility for the wine cellar/inventory, including restocking, logging, and suggesting pairings.
• Maintain the highest standards of discretion, presentation, and professionalism.
• Be adaptable to the evolving needs of the household and ensure seamless service.
• Liaise closely with other departments and household staff as needed.
• Provide training and support to junior service team members.

Requirements:

• Proven experience in a similar Head of Service, Butler, or Senior Hospitality role within a UHNW environment.
• Strong leadership, communication, and team management skills.
• Highly flexible and discreet, with a natural attention to detail.
• Confident in service etiquette, wine knowledge, and working in a fast-paced, high-standard home.
• Must be willing to commute to the property in Burford.
• Ability to take back hours when appropriate (no overtime provided).
• Comfortable working flexible hours and days off.

Job Title: Head of Service – Private Household

Schedule: 5 days per week (flexibility required) time of in lieu will be given for busier periods

Location: Burford, Oxfordshire

Flexible on hours to support meal service - for example 12 noon - 7pm - Flexibility is required.

Start Date: Beginning of August

Salary: £55,000 per annum

Schedule: 5 days per week (flexibility required) time of in lieu will be given for busier periods

REFS&W#3302621